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PostPosted: Thu Apr 12, 2007 14:21 
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mikes1998 wrote:
I also work part time in the local Spar as a shelf stacker


Then you're definitely not a slacker. Unless you're out the back every five minutes for a smoke :wink:

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PostPosted: Thu Apr 12, 2007 14:24 
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mikes1988 wrote:
Student at the moment - Got A levels in c. 1 month :D Then I'm hopefully off to university to study Physics =D


Good luck. (Inset whine about 'A levels were much harder when I were a lad circa 1991).

mikes1988 wrote:
Well, I do use student in the broadest sense possible - You guys would probably all call me a waster...


I was a student for 7 years. Now THAT's being a proper waster. And I was an undergraduate when we still had things like student grants and no tuition fees.

mikes1988 wrote:
I also work part time in the local Spar as a shelf stacker... Great fun :)


Try and avoid work.. 100% of people who have jobs die at some point, it's not worth the risk.


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PostPosted: Thu Apr 12, 2007 16:43 
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Quantity surveyor for a large national contractor.

But.

Getting more disillusioned with it all on a daily basis; grasping subbies, devious PQS's, overbearing commercial directors etc etc. So I'm going into the wedding car hire business (first booking for 21st April :D ) with a view to go freelance later this year......

Simon

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PostPosted: Thu Apr 12, 2007 17:41 
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I'm a Professor and University Senior Manager. My field combines IT with Education.

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PostPosted: Thu Apr 12, 2007 17:49 
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I'm a Computer Operator (shift lead actually) for a well known financial institution in the City of London.


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PostPosted: Thu Apr 12, 2007 22:29 
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I work for Siemens Enterprise communications as an, (wait for it!!), Applications Support Specialist, (great accronym huh!?!?)

Basically, (and embarrasing though it is!), I deploy and support call/contact centre technologies for our clients. That means that I instal and support all the computers, servers, switches, telephones, cabling and by use of custom code I ensure that your call gets to the right agent whether that be through caller recognition, self service or menu/DTMF selection.

It sounds like an abomination, but it's actually quite interesting as it employs many disciplines in my day to day duties.

I originally started out repairing cash registers twenty years ago.

BUT! I'd much rather be fixing old cars for a living, but I doubt it'd pay the mortgage as well.

(Hell has it been that long? :shock: )

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PostPosted: Thu Apr 12, 2007 22:38 
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Big Rod---could be worse - they could have added - Home Outside Line Engineer , to your title :roll: :roll:


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PostPosted: Thu Apr 12, 2007 22:44 
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botach wrote:
Big Rod---could be worse - they could have added - Home Outside Line Engineer , to your title :roll: :roll:


Never thought on that!!

Wait till the boys in the shop hear that one!! :lol:

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PostPosted: Thu Apr 12, 2007 22:47 
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Big Rod wrote:
botach wrote:
Big Rod---could be worse - they could have added - Home Outside Line Engineer , to your title :roll: :roll:


Never thought on that!!

Wait till the boys in the shop hear that one!! :lol:


:roll: :roll: :roll:


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PostPosted: Thu Apr 12, 2007 23:01 
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Big Rod wrote:
I work for Siemens Enterprise communications as an, (wait for it!!), Applications Support Specialist, (great accronym huh!?!?)

Basically, (and embarrasing though it is!), I deploy and support call/contact centre technologies for our clients. That means that I instal and support all the computers, servers, switches, telephones, cabling and by use of custom code I ensure that your call gets to the right agent whether that be through caller recognition, self service or menu/DTMF selection.

It sounds like an abomination, but it's actually quite interesting as it employs many disciplines in my day to day duties.

I originally started out repairing cash registers twenty years ago.

BUT! I'd much rather be fixing old cars for a living, but I doubt it'd pay the mortgage as well.

(Hell has it been that long? :shock: )


ahh, you mean those cursed "press 1 for blah meh blah" thingys that go on and on and never have the option that seems appropiate or (especially with BT) it's buried in the 17th sub-menu?

I've taken to key mashing, often the case the computer thinks you're a bit special and puts you straight through to an english speaking operator.

sorry :D

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PostPosted: Thu Apr 12, 2007 23:05 
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botach wrote:
Two sorts of tester - one tests the correct wiring between ends -sort of DC test, not very expensive to buy - other does all sorts of tests , think it tests up to limits of cable and does a printout/ down load -as required by LA etc - from memory quite expensive . Thing to get right is to maintain twists in pairs as far as possible to termination point.


yeah mines the billy basic polarity tester, was hoping there was something in between that and the £3-400 oh la la testers.

oh well, cheers anyway

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PostPosted: Thu Apr 12, 2007 23:09 
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hairyben wrote:
botach wrote:
Two sorts of tester - one tests the correct wiring between ends -sort of DC test, not very expensive to buy - other does all sorts of tests , think it tests up to limits of cable and does a printout/ down load -as required by LA etc - from memory quite expensive . Thing to get right is to maintain twists in pairs as far as possible to termination point.


yeah mines the billy basic polarity tester, was hoping there was something in between that and the £3-400 oh la la testers.

oh well, cheers anyway


Sorry - not that i know of - :roll:


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PostPosted: Fri Apr 13, 2007 04:51 
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mikes1988 wrote:
Then I'm hopefully off to university to study Physics ...
......You guys would probably all call me a waster...

studying the only subject to show clearly that work is mad could never be wasteful

myself - bespoke solutions for production line problems......well, until I opted out of the rat race......now just - well - drive the cab


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PostPosted: Fri Apr 13, 2007 09:20 
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hairyben wrote:
ahh, you mean those cursed "press 1 for blah meh blah" thingys that go on and on and never have the option that seems appropiate or (especially with BT) it's buried in the 17th sub-menu?

I've taken to key mashing, often the case the computer thinks you're a bit special and puts you straight through to an english speaking operator.

sorry :D


Yeah Ben, that's it. No need to be sorry. I'm probably second in line to the SCPOs with regards to embarrassing vocations!! :oops:

I'm going to go all defensive here and say that although call centres are infuriating, they are by and large, the most cost effective and efficient method of managing customer relations. As long as they are deployed correctly of course.

Still it pays the bills.

(I'd still much rather be under an old motor with oil under my fingernails!!)

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PostPosted: Fri Apr 13, 2007 09:49 
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Quote:
I've taken to key mashing, often the case the computer thinks you're a bit special and puts you straight through to an english speaking operator.


I'm reminded of the bit in the Simpsons, when Bart loses patience with a the automated system when he dials 911 after it asks him to press a number to denote what crime is being committed. He just presses random keys, then a voice says: "You have selected regicide. If you know the name of the king or queen being murdered, press one"

:lol:


Last edited by Johnnytheboy on Sat Apr 14, 2007 09:38, edited 1 time in total.

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PostPosted: Fri Apr 13, 2007 20:26 
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[quote="hairyben.

ahh, you mean those cursed "press 1 for blah meh blah" thingys that go on and on and never have the option that seems appropiate or (especially with BT) it's buried in the 17th sub-menu?



sorry :D[/quote]

Got a bit of voice processer experiance - find most systems respond well to the ********* or multiple pressings of the hash key - or giving the "please say your name -a rasberry------you are the master -not them - do nything but what they suggest----make rude noises/ press wrong keys/ blat/phart ----all this stuffs the system up, and nothing worse than doing nothig.(in case you do not have a touch tone phone )


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PostPosted: Fri Apr 13, 2007 20:38 
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botach wrote:
Got a bit of voice processer experiance - find most systems respond well to the ********* or multiple pressings of the hash key - or giving the "please say your name -a rasberry------you are the master -not them - do nything but what they suggest----make rude noises/ press wrong keys/ blat/phart ----all this stuffs the system up, and nothing worse than doing nothig.(in case you do not have a touch tone phone )


most annying of all is when it makes you type in your 16 digit card no, then various security blah meh blah "type in the 3rd and 6th letters of you password" then when you finally get to a human bean you go through the same procedure again :banghead:

and all you want is to know if a transactions gone through, not like you're ringing up to say "I want all my funds tranfered to this account in nigeria please"

and don't worry big rod, there's a long list of people ahead of you up against the wall when my revolution happens :tank:

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PostPosted: Fri Apr 13, 2007 21:20 
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Currently Postgrad IT, also got degree in Electronics but hated working in it!

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PostPosted: Sat Apr 14, 2007 00:29 
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Big Rod

I still think the best call center system was the one used by NTL. It was reprogrammed by a customer after waiting in a queue for 40 minutes. Apparently the the options were quite rude. :lol:


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PostPosted: Sat Apr 14, 2007 03:21 
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I am a "systems development engineer". I do computing stuff. Support, programming, writing web sites, attacking old hard disks to get data back.... All sorts.
Sometimes it's fun. I'd prefer to get out more though.

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