Big Tone wrote:
Another trend I have noticed in recent times is how companies are more dedicated to getting new customers instead of looking after their loyal ones. My work colleague left his mobile phone network after years with them because newbies were getting a better offer then he could.
In the old days you were rewarded for being a longstanding customer.
Trend now is "brand new customers only" .Bit ,I've found that my broker ,part of HSBC do listen - past few years I've gone on line at renewal and gotten better price ,saved it and confronted them with it ,with comment that perhaps I could be a new customer elsewhere . They've always given in .Perhaps fact that I've got donkeys years of claim free + about 18 years NCB persuades them ,that they're on a nice little earner .
My main grief now is that on insurance - I've got at least nine years NCB over the stage of having maximum NCB ,WITH IT PROTECTED( ie 18 years NCB ,from days of giving up company car) . Yet ,have two accidents in five years and it's all gone ( or the best part).
Strangely enough ,all those companies looking for custom for older drivers are still dearer . AXA are now offering up to 90/% NCB -so perhaps a look next year .
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