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PostPosted: Tue Aug 01, 2006 21:17 
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Tesco have employed technology to read number plates on entry and exit of their store car parks. If your entry and exit time are greater than they decide is long enough to do your shopping you will be fined up to £70.


http://www.ranx.co.uk/post/index/74/Tes ... -customers


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PostPosted: Tue Aug 01, 2006 21:25 
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on the one hand I see their point - in some locations I bet they get people parking up then walking to the local town or getting a train.

On the other hand ... 2 hours to do the shopping? Ok, fine, that's a decent amount of time for food shopping, but at the big Tesco in Cheshunt (Tesco's head office is in the town) there is a coffee shop, and they sell all kinds of non-food stuff, such as clothes, shoes, TV's, CD's. So if you have a big family, like me, 2 hours is cutting it fine if you want to make use of their facilities.

On the link it didn't even say there was a right to appeal.

I don't shop at Tesco anymore, I would be less likely to shop there in the future knowing this.

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PostPosted: Tue Aug 01, 2006 21:29 
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£70 a bit harsh, do you have clubcard points !!!

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PostPosted: Tue Aug 01, 2006 22:31 
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The Tesco which I frequent has a problem of being used as a free parking area for the town centre ('cause they're too stingy to pay 60p for 2 hours parking in the multi-storey which is actually much closer!)

At busy times, it's almost impossible to get a space, so I take my business elsewhere. I think they're just trying to protect their customers.


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PostPosted: Tue Aug 01, 2006 22:35 
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I don't think the DVLA should release personal data to private companies, somethings gone wrong here!


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PostPosted: Wed Aug 02, 2006 00:40 
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Of course - simple way of teling Tesco to back off - Asda /Sainsburies/Morrisions (Netto/Liddle)/etc supply the same range - some cheaper --PERHAPS voting with the wallet works?????

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PostPosted: Wed Aug 02, 2006 05:04 
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T2006 wrote:
I don't think the DVLA should release personal data to private companies, somethings gone wrong here!


Yes. That's the critical issue for me too.

I sympathize with Tesco if their parking facilities are being abused and especially if their genuine potential customers can't park. But this is quite simply the wrong solution.

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PostPosted: Wed Aug 02, 2006 05:12 
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Maybe if there was free car parking near the town centre the problem would go away?

Oh, no, I forgot, we all ride bikes and use public transport. (which is fueled by happiness and rainbows, not heavy oil) No car parking needed. There is no problem. La lala we can't hear you.
*ahem* End 'poole council mode'

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PostPosted: Wed Aug 02, 2006 07:31 
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One assumes that Tesco, being a private organisation, cannot impose a "fine" but just send you a bill for parking. If you don't pay, do you think they would sue you? Sounds like a PR disaster.

I agree that DVLA should not be selling driver/keeper details. This opens the door for all sorts of nutters, stalkers etc. to get your address.

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PostPosted: Wed Aug 02, 2006 08:20 
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SafeSpeed wrote:
T2006 wrote:
I don't think the DVLA should release personal data to private companies, somethings gone wrong here!


Yes. That's the critical issue for me too.

I sympathize with Tesco if their parking facilities are being abused and especially if their genuine potential customers can't park. But this is quite simply the wrong solution.

What about using a barrier to prevent the 'abusers' getting in? No need for DVLA or nasty letters. I reckon many private car parks will soon adopt that practice.


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PostPosted: Wed Aug 02, 2006 08:25 
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smeggy wrote:
What about using a barrier to prevent the 'abusers' getting in?


Is that a magic barrier that can tell customer from abuser?

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PostPosted: Wed Aug 02, 2006 08:36 
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SafeSpeed wrote:
smeggy wrote:
What about using a barrier to prevent the 'abusers' getting in?


Is that a magic barrier that can tell customer from abuser?

I meant in conjunction with the ANPR/timing system

Edit for clarification:

Vehicle arrives at gate, VRM is read and time stamped by ANPR system and barrier is raised to let the vehicle in. If vehicle passes through the exit ANPR/barrier within a certain time then no problem. If instead vehicle passes through the exit ANPR/barrier outside a certain time then VRM is logged and black flagged. The vehicle is refused entry the next time it is driven to the entrance barrier.


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PostPosted: Wed Aug 02, 2006 09:05 
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I'm not too sure Tesco would be getting much of my custom after they 'fined' me £70!! its just a scare tactic, those who do pay will be the same ones who take speeding points on the chin.

A few years ago ASDA wrote to me some 6 months after their petrol station cashier somehow managed to not to debit my card asking for their £27.50. I wrote back pointing out that I spent about £400 a month on fuel and from now on they could forget their share. They let it drop.


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PostPosted: Wed Aug 02, 2006 09:13 
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Quote:
I meant in conjunction with the ANPR/timing system

Edit for clarification:

Vehicle arrives at gate, VRM is read and time stamped by ANPR system and barrier is raised to let the vehicle in. If vehicle passes through the exit ANPR/barrier within a certain time then no problem. If instead vehicle passes through the exit ANPR/barrier outside a certain time then VRM is logged and black flagged. The vehicle is refused entry the next time it is driven to the entrance barrier.


or it could be linked to the club card system, buy 10 items plus=1hour
buy a coffee add an hour
buy 100+ items add 2 hours
no need for DVLA database

or as waitrose do issue 2 hour tickets at the till and employ a greatfull pensioner in peak hours at the exit barrier

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 Post subject: Is it legal
PostPosted: Wed Aug 02, 2006 09:32 
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under data protection legislation is it legal? Using data for the purpose other than what it was intended is certainly against the principles of data protection.

q.v. Brian Robertson's case against the Electoral Roll selling: see here

BBC News wrote:
His counsel, Nicholas Blake QC, told Mr Justice Maurice Kay at the High Court in London that the supply of the register to commercial organisations was in principle an interference with the right to private life and privacy.

Such information should only be used for electoral purposes, for purposes to which the subject consented, or for other purposes which were justified in the public interest.

The judge found that the government had breached the European Convention on Human Rights in that the interference to Mr Robertson's private life was disproportionate.


Do we have an opportunity to restrict the supply of information collected in this manner? Is there a tick box on the log book to say "cannot supply this information to specially selected partners" (where "specially selected" means "who pay £2.50").

It would need a legal challenge from someone who's details have been sold in this way, AFAIK my details have not been sold (although until anyone contacts me, I don't know). Using these details to identify me on the public highway is one thing - using them to identify me on private land is just plain wrong?

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PostPosted: Wed Aug 02, 2006 11:16 
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Am I being thick?

Why not just have pay and display, refunded at the till?


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PostPosted: Wed Aug 02, 2006 11:30 
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Obviously someone did a good sales pitch, and the DVLA will be rubbing their hands.

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PostPosted: Wed Aug 02, 2006 12:19 
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Surely they can just set up some system that requires a ticket to be validated at a till, with say a minimum £10 spend or something, or free for 40 minutes for those times that you just need to nip in for a few essentials. Or like Anton says just have someone man the barriers on weekdays when typical abuse occurs. Thats how it always used to work round here.

When they plan these sites they must have a fair idea if their car parks are likely to be abused so they should think about how they are going to solve that before they build them! The cost of someones wage to man the barriers 8am-6pm Monday-Saturday isn't exactly going to bankrupt a huge supermaket.


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PostPosted: Wed Aug 02, 2006 12:47 
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Johnnytheboy wrote:
Am I being thick?

Why not just have pay and display, refunded at the till?

My stab at an answer:
perhaps the automated ANPR system will be cheaper to run than paying for 4/5 full time employees (for 24/7 coverage)


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PostPosted: Wed Aug 02, 2006 14:05 
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smeggy wrote:
What about using a barrier


Our massively extended Tesco had barriers when they reopened following the rebuild, but the resultant queues of traffic trying to get into the carpark caused severe problems to the non-Tesco traffic flow on many nearby roads, including the A4 and the access roads for the bus and railway stations. After a few months they took down the barriers and installed cameras instead...

...though perhaps this is more an example of what happens when they only provide a single-lane access road (which also doubles as the petrol station access) into the car park :roll:

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