Roger wrote:
I am assuming that mobile phone technology is sufficiently capable of routing a three nines call for the FB to the nearest local centre? It should be.
I believe ALL 999 calls go first to an operator, who asks which service you require, and you are then transfered to the apropriate service - it was last time I made a triple nine call.
In a rural area, a stranger is at a real disadvantage when trying to give information about their position. A remote control room is at a disadvantage too, worsening the problem.
There were enough problems when the police moved all calls to Penrith.
I once spent 5 minutes describing to the operator at Penrith, where Ings was on the A591. She would not accept between Kendal and Windermere, she wanted to know the distance, the spelling, and where abouts in Ings I was! I was in the filling station, and ANY of the police likely to attend would know instantly where it was!
Take that call centre to Manchester, and there would likely be fire appliances going astray unless you could give a post code, or grid reference!