Gentlemen, I offer you the following exchanges of emails between myself and the management of the
Cumbria Safety Camera Partnership!
Ernest on 03/02/07 wrote:
Dear sirs,
I have been trying to access the CSCP website "FAQ" section, where it says CLICK HERE on the front page.
However there does not appear to be a link, nor can I find it from any of the buttons on the frame along side.
Ernest on 16/07/07 wrote:
Dear Sirs,
For some time, I have been trying to access the calibration certificate for the speed cameras at Ings, without success.
Is this because the site does not support some browsers?
I ask this, because the link to frequently asked questions does not presently work with Mozilla Firefox yet in a previous reply, you stated you had tested the link and that it worked perfectly. Other links on the same page DO work... however there is no indication that I can see that says the site does not support certain browsers. Perhaps this could be remedied so as not to put certain software users at a disadvantage?
Steven Callaghan in I know better than you mode wrote:
From: Callaghan, Steven
To: Ernest Marsh
Sent: Monday, July 16, 2007 8:09 AM
Subject: RE: CSCP WEBSITE
Dear Mr Marsh
Thank you for reporting the broken link, the documents were not being referred to in the link provided, I have repaired this and the documents are now available.
There should be no problem or disadvantage to Firefox users because the website has been tested with that browser, as explained above the documents were not available because of the link referring to them.
Please let me know if you cannot recover them.
____________________________________________
Steve Callaghan
Safety Camera Manager
Direct Tel. +44 (0) 1768 217630
Direct Fax. +44 (0) 1768 217470
steve.callaghan@cumbria.police.uksteve.callaghan@cumbria.pnn.police.ukErnest on 17/07/07 wrote:
The link I referred to is the word HERE in the line which is started FAQ Page, If you have received a NIP.....
In Mozilla Firefox, the link is not live, while in Microsoft IE, the word HERE is linked to a new page... the FAQ page.
All the other links on this page work except that one link.
Thus Firefox users cannot access the FAQ page without the link.
I didn't expect an apology for being doubted... and I was not dissapointed!
However the front page of the CSCP site now carries an admission that not only was I right, but that the finest brains in the CSCP have been unable to sort out the problem......
CSCP webmaster on front page of site wrote:
FAQ Page
If you have received a Notice of Intended Prosecution please click here for answers to commonly asked questions.
If you use Firefox you may be unable to use the clickable link and should cut and paste
http://cumbriasafetycameras.org/qapage.htm into your browser address bar.
Clearly the manager's unswerving belief in the infallibility of his equipment has let him down, and shown him up as an arrogant oaf!
And not for the first time I hear you cry!