Safe Speed Forums

I'm a bit bemused by that one too.

I'd be very disappointed if the Breakdown service refused to attend to my wife in the event that she was unable to successfully deploy the tyre sealant, or accidentally squirted it all over the road instead of in the tyre, or whatever.

How would that be any different to her calling them out 'cos she couldn't get the bolts undone to fit a conventional spare?

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CSCP Latin for beginners...
Ticketo ergo sum : I scam therefore I am!

I never said they woudln't attend if the sealant didn't work, but that you would be asked to use it before they would attend.
car maufacturers employ a third party to co-ordinate the recovery with the people who operate the vehicles. these are the people that will answer the phone as BMW assistance for example. they are not part of BMW even though they will pretend to be. Each car manufacturer will have different policies. the people on the phone will do what the manufacturers want as it is a disiplinary offence to do otherwise.
Smart and one or two others decided that they would not pay the costs of recovery if the person had not tried the sealant first. It is not unusual for one department EG BMW to actually cover several makes EG Volvo, Land rover and Aston AMrtin are served by the same department.
This I know through working there and being trained on all the manufacturere polices that the company worked for.
now I'll shut up before I say enough for them to be able to find me - which would be bad as they don't want the public to know most of this.

oh all conversations are recorded by the way - usually so the managers can find some way of telling off the assitant in the monthly review.

thanks.... doesn't really answer the question though.