Your tale of woe does not surprise me in the slightest John, but it's not just Brunstroms lot that are inept.....the imbecile's in Hampshire are just the same.
Last year the wifes car was damaged on our driveway by one of the kids from our street. She went to speak to the mother (20 Mayfair, White Lightning & Jeremy Kyle material) and was met with a torrent of abuse.
The wife told me what happened when I got home, so I went over to have a word.
I was greeted with the same neanderthal response, only this was followed up an hour or so later with the eldest (and his mates of course) standing outside our house waving bits of fence post around (removed from our fence) shouting out general abuse and threats.
By this time I've had a few voddy's inside me, so I'm more than up for sorting out the mouthy little twats. The wife however stopped me and insisted I call the police.
Ha...what a waste of time that was.....
Once the operator had decided that nothing had actually happened at that point (obviously criminal damage & threats of violence are no longer illegal), I was told that nobody could attend as they were "a bit thin on the ground and nothing had really happened" and that they would try to get someone around within 24 hours.
I kinda flipped at this point and said "tell ya what mate, don't bother sending anybody around at all, but can you send an ambulance in 10 minutes for the little ba$tards outside because they are going to need it you f**king useless shower of good for nothing c**ts".....with that, I slammed the phone down.
Well blow me down with a feather, in under 5 minutes there were no less than 3 (riot equipped) vans outside my front door (not bad going considering they didn't have anybody available).
The problem was duly calmed down and off they went.
Monday morning was a whole different ball game though, at 7am the doorbell is having the life rung out of it. I answer the door to no less than 6 of the schmucks and am told I'm being arrested.
When I ask what the charge is, I am told............
Wait for it.......
Misuse of Telecommunications
Yup, because I swore on the phone they decided I needed to be picked up by 6 of Hampshire's finest and held for the entire day at Alton police station.
I eventually ended up in court for the Misuse of Telecommunications and got the following sentence:
4 months imprisonment (suspended for 18 months)
18 months supervision order (probation)
£320 fine
And the best bit....ordered to successfully complete an anger management course
Anyway, I have digressed.......
If I were you I would want my day in court, but I suspect it will be a lot cheaper to just take it up the jacksey and pay the £60 and cop the points (especially if you are having thoughts about telling the court how inept the old bill really are).