Funnily enough... Anyone from Belfast might know where I'm talking about... This is just an example near me. The traffic lights at Duncrue (coming off the roundabout, going onto the shore road, either direction) are often subject to misfire from riots. This means the lights are often out, for a week or so at a time. This junction is reasonably busy. Funnily enough, when the lights are out of action for the week or so after being damaged, there are no accidents on this area of road. It just shows you that people ARE capable of making good judgements at junctions.
Edit: I should say WERE subject to 'misfire' from riots, thankfully it's been quiet since last September...
Personally I don't mind traffic lights which are sensibly timed... But the junction just outside the area I live in has lights, and they are set at one single phasing thing. Now for some junctions this works, but this is one of the main entrances to a shopping complex. Google's imagery is a bit old, but the junction is correct.
http://maps.google.com/?ie=UTF8&t=k&om= ... 4,0.001829
Now the timing is fine for a normal day, when people are working, the amount of time means the road (the a2) flows freely, and the traffic coming down the longwood road is allowed onto the a2/shore road every minute or so (maybe more often). The trouble begins on say, a Friday night, when the volume of traffic sitting outside my housing area, waiting to turn right towards the shopping complex increases. This makes a right turn out of where I live somewhat impossible, but people don't realise this, and you do get people sitting waiting to turn right onto the road, where it would be quicker to turn left and come back along the road (plenty of turning places further down the road). I agree here you DO need lights, this is a busy road (one of the main arterial routes into Belfast avoiding the motorway), but surely they should get the timing right...
On the other hand this junction here
http://maps.google.com/?ie=UTF8&t=k&om= ... 4,0.001829
now has a set of traffic lights on it. The lights are totally useless at night or at quiet times of the day, although at busy times they are useful. Why can't they have a set of part time lights? What's so difficult about that.
This roundabout
http://maps.google.com/?ie=UTF8&t=k&om= ... 4,0.001829
has a set of part time traffic lights, and I am sure they're an absolute Godsend to people coming down the station road. They are only active from about 7 until 9 or so, they stop the traffic on the Shore road, letting the traffic get off the station road, and into Belfast.
Yet this roundabout
http://maps.google.com/?ie=UTF8&t=h&om= ... 4,0.001829
which is only about 3/4 mile from that previous one, at the bottom of the M5 motorway, hasn't got any part time lights, and it could REALLY do with a set. Every evening there is about a mile's tailback on the M5, and if you follow it you'll find that it is part of the M2 motorway, coming out of Belfast.
I'm not too sure who to contact, or even if I should...
So now to answer the question.. Traffic lights are to guide traffic (or to try to) at busy junctions for an extended period of time (so they shouldn't be used for a short term thing). More attention needs to be paid to the density of traffic though, it seems around here that they place the lights and just ignore them...